It’s the most wonderful time of the year – oops no that’s the wrong time, though the sun is shinning and the outdoors is warm and not to hot but its definitely not THAT time of the year.
Instead it’s antivirus renewal time for my PC or at least I am getting a lot of emails from Bitdefender telling me to renew my antivirus or sit back and let them automatically take out of my bank in September £80 (HOW MUCH).
Which to my mind is far to expensive and so I have decided that whatever I do I will not be automatically renewing it with them. Normally I purchase my antivirus software on another site on the internet more often than not on Amazon. It cost me £30 last year so I am in no hurray whatsoever to have exactly the same cover for £80 instead!
I have already found a replacement package of Bitdefender antivirus for 12 months for just £20 which I will be using for the next 12 months. But I was annoyed and disappointed by the fact they have set up an autorenewal for £80 for me which I am finding very difficult to cancel.
So I have been following the online instructions on how to cancel the autorenewal and when I get to the correct page on their software the cancelation button is just off screen making it impossible to cancel both on my pc and phone, very convenient for Bitdefender and a royal pain in the behind for me.
I have contacted there customer services team asking them to cancel my rolling subscription and they just emailed me back offering more ways of spending lots of money with them and not cancelling my autorenewal. So I have emailed them again asking politely for them to cancel the dam autorenewal.
I am still waiting for a response from Bogdan C. a Bitdefender Retention & Loyalty Specialist to get back to me on this matter.




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